Find out if the charge was for a recent purchase or group of purchases
The Papaya app makes bill pay fast, easy and pain-free. In fact, we use the same game-changing technology that you use to deposit a check on your banking app. Simply take a picture of your bill and your payment is sent. Download the Papaya app (it's free!) 2. Snap a picture of your bill 3. Choose a payment method. Apple Gift Cards can be used in the Apple Store, the Apple Store app, apple.com, the App Store, iTunes, Apple Music, Apple TV, Apple Books, and other Apple properties. You can use Apple Gift Cards to pay for products, subscriptions, and services from Apple online. Or spend Apple Gift Cards at the Apple Store or by calling 1-800-MY-APPLE.
Click here to see a list of all your purchases. You might be asked to sign in. If you don't see a list of purchases after you sign in, follow these steps to see all your purchases.
Don’t recognize the amount? Sometimes multiple items, including subscriptions, in-app purchases, or items that you pre-ordered, are grouped together on one bill. Learn how purchases are grouped.
Find out if the charge was for a subscription that renewed
When you look at the list of all your purchases, look for subscriptions that automatically renewed.
If you no longer want the subscription, you can cancel it.
Check if a family member made a purchase
Do you share your device or share a payment method with your family? Ask family members if they signed up for a subscription or bought something from the App Store or iTunes Store. Or check the purchase history of each Apple ID that uses your payment method.
If young children have access to your device, you might want to set up your password preferences so that a password is required for every purchase. You can also use Screen Time to prevent purchases. Or to manage what kids buy on their own devices, set up Family Sharing.
Anyone who has your Apple ID password can make charges to your account. If you have unauthorized charges, change your Apple ID password.
Check if you bought something using another Apple ID
Go to reportaproblem.apple.com and sign in with your other Apple ID. You'll see a list of recent purchases that you made with that Apple ID.
Or if you use another Apple ID on a different device, use that device to see a list of purchases that you made with that Apple ID.
Mac App Pay Bills App
Contact Apple Support
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If you followed the steps above and you didn't find out why you were charged, contact Apple Support.